Maintenance & Support

Arisen Technologies offers maintenance and support services to ensure the availability of systems for use, improve scalability, increase throughput by improving productivity over time, fault-free operation and fast performance. We always try to help customers with boosting agility and simplifying support and maintenance for software development projects. 

Our service model is designed to leverage our process maturity on application knowledge transition, enhancement request management, service level management, problem management, and thus deliver significant operating cost benefits to customers. Our Maintenance & Support services are so advanced to resolve all the documentation and routing support issues and quickly respond to users’ inquiries, check the progress of each task, exchange comments, and track a history of actions for each query. 

Key features of our Application Maintenance & Support services model:

  • Scalability
  • Flexibility
  • High performance
  • Productivity gains
  • Proactive Monitoring
  • Improved application stability 

With years of experience in our domain and technical expertise, the Company is successfully managing lots of System Re-Engineering & Migration projects for modification of applications/systems generally to add new functionality or to correct errors. Our in-depth business knowledge enables us to provide services aimed at improving ‘Business-to-IT’ portfolios. Suite of System Re-Engineering services include:

  • Application enhancement request management
  • Application Database Migration
  • Upgrade of application platforms
  • Fast understanding of existing applications/systems
  • Complete reformation of legacy IT systems without risk
  • Using the right tools, methodologies, and templates to create functionally rich systems for meeting existing and future business demands

With our in-depth knowledge, technical expertise and industry-standard quality processes, we enable our clients to solve complex problems, mitigate risks, enhance results and meet their business goals.